Our Services

1mpact First provides a comprehensive suite of capabilities across six service areas. 

Through these areas, we can create and sustain innovation across every facet of an organization.  Additionally, these service areas encompass the entire transformation lifecycle from inception, to design and planning, to implementation, to deployment, and ultimately steady-state operations.

  • Strategic Planning And Roadmapping

    This service turns a strategic vision into a tangible, achievable plan that guides an organization from its current state to the desired future state. We work with clients to define their long-term goals and objectives, then create a detailed, actionable plan to achieve them with clear milestones and priorities in addition to identifying opportunities and challenges.

  • Business Transformation

    This service involves reevaluating and redesigning client’s processes, and organizational structures, and enabling technologies to achieve significant improvements in performance and efficiency. We provide a variety of capabilities including business progress reengineering, organizational assessment, change management, and training.

  • Technology Consulting

    This service enables our clients to best leverage their existing or adopt new technology to better meet their business goals and objectives. Our capabilities run the gamut from IT architecture design, to application rationalization, to application landscape analysis and evaluation, to business and technology requirements gathering for implementation, and ultimately to implementation. We have worked on large-scale ERP and CRM implementations on Salesforce, Workday, Peoplesoft, or ServiceNow as well as custom-code in-house development.

  • Program And Project Management

    This service allows us to provide professional guidance, strategic planning, and oversight necessary to ensure the successful completion of a specific project or set of related projects (programs) to our clients. We focus on achieving desired outcomes by management scope, schedule, budget, quality, and risk. All while providing transparent status and communication to all stakeholders.

  • Independent Verification And Validation / Quality Assurance

    This service provides our clients with an objective third-party assessment of implementation projects to ensure they meet industry best practices. We also proactively identify and mitigate project risks and ensure that project outcomes align with client objectives and expectations.

  • Financial Management And Accounting

    This service provides expert advice and support to clients in managing their financial operations and accounting practices efficiently. This service aims to enhance financial performance, ensure regulatory compliance, and support strategic decision-making through effective financial planning, management, and reporting. It covers a broad range of activities from basic bookkeeping to complex financial analysis and strategy development.