Most engagements draw on more than one. We are structured to move between them rather
than hand off at the boundary.
Technology Consulting
We support clients across the software development lifecycle — IT architecture, application rationalization, landscape analysis and market research, procurement strategy and solicitation support, business analysis and requirements management, and oversight of the implementation that follows. Our experience spans ERP and CRM programs on Salesforce, Workday and PeopleSoft, from platform selection through independent verification of the vendor's delivery.
We help clients re-evaluate and redesign their processes, organizational structures, and the technology underneath them — the work that changes how an organization actually operates rather than how it describes itself. That includes the change management and training that carry a new system into daily use, the digitization of records that a modernization depends on, and the performance measures that show whether it worked.
An independent assessment of an implementation against the plan and against practice — with risks surfaced early enough that leadership can still act on them. Our IV&V has covered a $100MM PeopleSoft upgrade at a transit authority, two Workday implementations — a state's HR, finance and procurement platform and a public university system's HCM, payroll and financials across twenty-six colleges — custom professions-licensing development, and a Medicaid Enterprise System modernization.
We provide the guidance, planning and oversight needed to complete a project or a set of related projects. We manage scope, schedule, budget, quality and risk against the outcome the client actually wanted, not against the status report.
We work with clients to define long-term goals and objectives, then build a detailed, actionable plan to reach them — with clear milestones, sequenced priorities, the governance to sustain them, and the opportunities and constraints named up front rather than discovered late.
Agencies are buying AI faster than they can verify it. We work on both sides of that. We validate AI systems the way we validate any major program: the model, its documentation and the vendor's claims. We work alongside those systems once they're in, through requirements, procurement, adoption and governance. And we use AI in our own delivery. Requirements capture, documentation and analysis move faster, so more of the engagement goes to the judgment a client is actually paying for. Client data goes only into enterprise AI tools that do not train on it, and only with the client's approval. A named person on our team is accountable for every deliverable.
Covers
Independent validation and assurance of AI systems
AI procurement due diligence and vendor claim review
Model documentation, performance and bias testing
AI adoption, governance and readiness assessment
AI-assisted requirements capture and documentation
Automation impact staffing models
Our AI-augmented toolkit
Our proprietary AI-augmented toolkit, used across our business transformation, technology and IV&V work. Its business-analysis workflow takes meeting recordings to minutes, takeaways, high-level requirements, use cases, process-flow diagrams and functional requirements.
