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1MPACTFIRST
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Six capabilities. One team.

Most engagements draw on more than one. We are structured to move between them rather than hand off at the boundary.

Strategic Planning & Roadmapping

We work with clients to define long-term goals and objectives, then build a detailed, actionable plan to reach them — with clear milestones, sequenced priorities, and the opportunities and constraints named up front rather than discovered late.

What that covers
  • Current-state assessment
  • Future-state definition
  • Implementation roadmapping
  • Milestone and priority sequencing
  • Opportunity and risk identification

Technology Consulting

We support clients across the SDLC — IT architecture design, application rationalization, landscape analysis and evaluation, business and technology requirements gathering, and implementation itself. Our experience spans ERP and CRM implementations on Salesforce, Workday, PeopleSoft and ServiceNow, alongside custom in-house development.

What that covers
  • IT architecture design
  • Application rationalization
  • Application landscape analysis
  • Requirements gathering
  • ERP and CRM implementation
  • Legacy system migration

AI Solutions

Agencies now judge AI on reliability and auditability, not novelty. We validate AI systems the way we validate any major program, apply AI to the modernization work we have done for a decade, and quantify what automation actually absorbs before anyone commits to headcount.

What that covers
  • Independent validation and assurance of AI systems
  • Model documentation, performance and bias testing
  • AI procurement due diligence and vendor claim review
  • AI-assisted legacy code archaeology and requirements capture
  • Automation impact staffing models
  • AI readiness assessment and data governance

Business Transformation

We help clients re-evaluate and redesign their processes, organizational structures, and the technology underneath them — the work that changes how an organization actually operates rather than how it describes itself.

What that covers
  • Business process reengineering
  • Organizational assessment
  • Operational staffing models
  • Change management
  • Training

Program & Project Management

We provide the guidance, planning and oversight needed to complete a project or a set of related projects. We manage scope, schedule, budget, quality and risk against the outcome the client actually wanted, not against the status report.

What that covers
  • Program and project oversight
  • Scope, schedule and budget management
  • Risk management
  • Quality management
  • Interim executive leadership
  • Managed surge staffing

Independent Verification & Validation / QA

We give clients an independent assessment of implementation projects against industry best practice, and proactively identify and mitigate risk so outcomes match objectives — surfaced early enough that leadership can still act on them.

What that covers
  • Independent verification and validation
  • Quality assurance
  • Implementation risk assessment
  • Deliverable and work product review
  • Software development lifecycle assessment

Engagement models

As a subcontractor to a prime

Our most common arrangement. We own a defined workstream and are accountable for its delivery.

As a prime

Direct engagements with agencies where the scope fits our team.

Surge capacity

Scale delivery for programs that need many credentialed people quickly — run separately from the consulting practice.

Not sure which of these you need?

Send us the scope. We will tell you honestly whether we are the right partner for it.