State Administration & Finance
Central agencies — tax, budget, financial regulation, administrative services and the state IT office — set the systems every other agency depends on. Our work includes an application assessment and rationalization plan for a real-property tax office, business process reengineering of rate, filing and consumer-complaint processes for a state financial regulator including an engagement serving as its Chief Information Officer, independent verification of a statewide Workday implementation for HR, finance and procurement, consolidation of data centers and help desk into a shared-services environment, and more than two hundred claims processors for an emergency rental assistance program as surge capacity.
Capabilities in this sector
Engagements in the record
Open in the full record| Capability | Engagement | Client | When |
|---|---|---|---|
| IV&V / QA | IV&V of Workday implementation for HR, Finance and Procurement | State Financial Services Agency | 2023 – present |
| Surge capacity | Provided over 200 claims processors for the Emergency Rental Assistance Program (ERAP), COVID-19 relief | State Budget Office | 2022 – present |
| Technology Consulting | Application assessment and rationalization plan for the Office of Real Property Tax Services | State Tax Department | 2015 |
| Program Management | Served as Chief Information Officer | State Financial Regulator | 2012 – 2014 |
| Technology Consulting | Migration and consolidation of data centers and help desk into a shared-services environment | State IT Services Office | 2013 |
| Business Transformation | Business process reengineering of rate and file review processes | State Financial Regulator | 2012 |
| Business Transformation | Business process reengineering of consumer complaints processes | State Financial Regulator | 2011 |
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